Company Name: Traze

Role(s)

Position(s): Documentation Engineer / Technical Writer (Samples of Documentation can be provided upon request)

How did this role help me as a Documentation Engineer and Project Manager?

This role taught me self-reliance and resilience, as I was responsible for creating and managing comprehensive documentation independently. It honed my skills in organizing information and ensuring clarity and precision in technical writing.

Industry

Industry: Software: Supply Chain Management

Projects

Key Projects:

Documentation Creation

• Description: I created the company’s documentation from the ground up, encompassing over 250 articles. This involved detailing processes, user guides, and technical specifications.
• Role in project: Sole Documentation Engineer responsible for planning, writing, and organizing all documentation.
• Outcome: Successfully provided comprehensive documentation that became essential for the company’s operations and client onboarding.
  
  

  Growth

  
  

I gained significant experience working independently, which helped develop my problem-solving skills and ability to work autonomously.

Team

I worked on my own, coordinating remotely with various stakeholders.

Challenges

Managing the entire documentation process independently presented challenges, but it also provided an opportunity to develop innovative solutions and enhance my technical writing skills.

Type of Work

Remote

Impact on Company

I created a comprehensive 250+ article documentation database that became a cornerstone for their operational efficiency and customer support.

Feedback/Recognition

I received positive feedback from an important client, highlighting the effectiveness and quality of the documentation, and preferring it over a Technical Writing firm’s work.

Lessons Learned

I learned how to work with limited resources, finding creative solutions to problems and maintaining high-quality work standards despite challenges.