Company Name: FriendCodes

Role(s)


Position(s): Events - Moderation - Administration - Manager

How did this role help me as a future Documentation Engineer?


This role enhanced my ability to manage and coordinate large teams, develop clear communication protocols, and ensure that complex guidelines were easily understood and implemented by diverse community members.

Industry


Industry: Online Forums: Video Games

Projects


Key Projects:

Moderation Code



Growth


Gained increased responsibilities over time, which enhanced leadership and management skills.

Team


Worked with about a dozen people at any given time, coordinating efforts for community events and moderation.

Challenges


Managing a large community of 160,000 members presented challenges in maintaining a positive environment and resolving disputes effectively.

Type of Work


Remote

Impact on Company


Helped establish and maintain a positive community environment, contributing to the forum’s success and growth.

Feedback/Recognition


Received several accolades during the yearly awards within the forum community.

Lessons Learned


Learned how to manage people effectively, resolve conflicts, and develop clear, enforceable policies.